FAQ

Welcome to the Freedom Achievers Shop Frequent Asked Questions (FAQ) Page

We’re here to answer your questions and ensure you have the best shopping experience. If you need further assistance, please don’t hesitate to contact us.

Einklappbarer Inhalt

How long will it take to receive my order?

Here are our estimated delivery times:

  • Handling time: 1-2 business days
  • Transit time: 6-8 business days
  • Estimated delivery time: 7-10 business days

For more details, please refer to our Shipping Policy

Do you offer free shipping?

Yes, we offer free shipping on all orders. For more information, please check our Shipping Policy

Where is the Montessori Toys located?

The Montessori Toys is a Slovenian brand. We proudly offer a curated selection of high-quality Montessori products.

What if I receive a defective product?

If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days. For more information, see our Return Policy

Can I cancel my order after it’s placed?

Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.

What is your return policy?

We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.

When will I get my refund after returning a product?

Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider. See our Refund Policy for more details.

Do you offer any warranties or guarantees on your products?

Yes, we provide a 30-day warranty on all purchases. For more information, please refer to our Return Policy

How can I contact customer support?

You can reach our customer support team through the Contact Us page or by emailing us at info@montessoritoys.net

Do you ship internationally?

Yes, we ship internationally.

Do you have a physical store location I can visit?

We are an online-only store, which allows us to offer the best prices and a wide selection of products.

Can I place a bulk order for my business or organization?

Yes, we accept bulk orders. Please contact our customer support team for details.

What is the process for exchanging a product?

For detailed information about product exchanges, please refer to our Return Policy

How can I track my order?

You can track your order through the Track Order page on our website.

Contact Information:

Business Name: Montessori Toys
Address: Podbreznik 15, 8000 Novo mesto, Slovenia
Email: info@montessoritoys.net
Phone: +38670385366

Customer Service
Monday to Friday: 9:00 AM - 5:00 PM

We do our best to reply to your e-mail within 1-2 business days.

Thank you for shopping at the Montessori Toys Shop!